Terms & Conditions – Khajoor Mart
Welcome to Khajoor Mart, your trusted destination for premium quality dates (Khajoor) and related products. We are proud to introduce a dedicated Khajoor brand for the first time in Bihar Sharif and among the first in Bihar, committed to quality, honesty, and customer satisfaction.
These Terms and Conditions, together with any documents referred to herein, govern your use of our website and the purchase of goods from Khajoor Mart. Please read them carefully before placing an order.
By accessing our website or placing an order, you agree to be bound by the latest version of these Terms and Conditions.
Updates to Terms
We may revise these Terms and Conditions from time to time without prior notice by updating this page. You are encouraged to review this page periodically.
When you place an order, the Terms and Conditions in effect at that time will apply.
If a change in law requires us to modify these Terms after you have placed an order but before it is fulfilled, the revised terms will apply to your order as required by law.
If you do not agree with these Terms, please do not use our website or place an order.
Information About Us
Khajoor Mart is an Indian brand operating in compliance with applicable Indian laws.
Our website (the “Website”) is owned and operated by Khajoor Mart for its own benefit.
Registered operations are based in Bihar, India.
Eligibility
To place an order on our website, you must:
- Be at least 18 years of age
- Be legally capable of entering into a binding contract
- Use a valid and authorized payment method
Our products are intended for personal consumption or gifting only.
Commercial resale or bulk purchasing for business purposes is not permitted without prior written approval. We reserve the right to cancel orders suspected of commercial misuse.
Access to and Use of Our Website
Access to our website is provided free of charge and on an “as is” and “as available” basis.
We may modify, suspend, or discontinue any part of the website at any time without notice. We shall not be liable if the website is temporarily or permanently unavailable.
You may link to our website in a fair and lawful manner, provided it does not imply any association, approval, or endorsement by Khajoor Mart where none exists.
Accounts & Customer Responsibility
You may shop as a guest or create an account on our website.
You are responsible for ensuring that all personal and payment details you provide are accurate, complete, and up to date. Please keep your login credentials confidential.
Khajoor Mart will never ask for your password.
We are not responsible for losses resulting from unauthorized access to your account. If you suspect misuse, please notify us immediately.
By registering or placing an order, you confirm that all information provided is true and belongs to you.
By placing an order, you also authorize us to contact you regarding order updates and future offers.
Intellectual Property
All content on the Khajoor Mart website, including but not limited to:
- Logos
- Text
- Images
- Graphics
- Designs
- Videos
- Website code
is the intellectual property of Khajoor Mart or its licensors and is protected under Indian and international intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.
User-Generated Content
If you submit reviews, feedback, or comments:
- You are solely responsible for the content you post
- You grant Khajoor Mart the right to use, display, and republish such content for business and promotional purposes
We reserve the right to moderate, remove, or refuse content that is unlawful, offensive, misleading, defamatory, promotional, or violates any rights.
Please do not post confidential or personal information on the website.
Orders & Acceptance
By placing an order, you agree to purchase the selected items at the displayed price, including applicable taxes and delivery charges.
Orders are subject to acceptance by Khajoor Mart. We may refuse or cancel orders due to:
- Stock unavailability
- Payment authorization failure
- Suspected fraud
- Delivery restrictions
- Eligibility issues
Items added to your cart are not reserved until payment is completed.
Order confirmation is sent via email or message; however, an order is considered accepted only once it has been dispatched.
Products, Pricing & Availability
Product images and descriptions are for illustration purposes only. Actual products may vary slightly in appearance due to lighting, packaging updates, or screen differences.
All products may be processed or stored in environments that also handle nuts, so we cannot guarantee the absence of nut traces.
Prices are displayed in Indian Rupees (INR) and may change without notice.
Price changes will not affect orders already placed.
In case of a pricing error:
- If you paid less, we will honor the lower price
- If you paid more, we will refund the difference
- If the order is unprocessed, you may choose to proceed at the correct price or cancel for a full refund
Delivery charges are shown during checkout and are not included in product prices.
Payments
All payments must be made in advance at checkout.
We accept:
- Debit Cards / Credit Cards
- Net Banking
- UPI (Google Pay, PhonePe, Paytm)
- Other supported payment gateways
By submitting payment details, you confirm that you are authorized to use the selected payment method. We reserve the right to cancel orders if payment authorization fails.
Returns & Refunds
We ensure that every order is packed and delivered with care.
If you are not satisfied with your order due to quality issues, please contact our Customer Care within 48 hours of delivery.
Approved refunds will be processed to the original payment method within 10 to 30 working days, depending on the payment provider.
International Orders
International delivery may be subject to customs, legal, and regulatory restrictions. Some products may not be available for international shipping.
Exchange rates and additional charges are determined by your card issuer or bank and are the responsibility of the customer.
Account Suspension & Termination
We reserve the right to suspend or terminate access to our website or services if you violate these Terms and Conditions.
Termination will not affect any legal rights or obligations already accrued.
Third-Party Rights
These Terms constitute a contract between you and Khajoor Mart only.
No third party shall have any right to enforce any part of these Terms.
Law & Jurisdiction
These Terms and Conditions are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of India.