Privacy Policy – Khajoor Mart
At Khajoor Mart, we value the trust you place in us when you visit our website or make a purchase. Protecting your personal information and ensuring a safe online experience is one of our top priorities. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or services. If you have any questions or concerns regarding this Policy, you can reach us at infokhajoormart@gmail.com.
This website (“www.khajoormart.com”) is owned and operated by Khajoor Mart. We recognize the importance of protecting the privacy of our customers, registered members, and website visitors (collectively referred to as “Users”). This Privacy Policy explains how we collect, use, and protect information obtained through our website. This Policy works alongside our Terms & Conditions and applies only to information collected by us, not to information collected by third parties.
We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Any changes will be posted on this page and will take effect from the date mentioned in the updated policy. The revised Policy will apply to both current and past users of Khajoor Mart.
How We Collect Your Personal Information
Khajoor Mart does not collect personally identifiable information unless it is voluntarily and knowingly provided by you. You can browse our website without registering or sharing personal information.
We collect information when you choose to interact with us, such as:
- Placing an order on our website
- Subscribing to our newsletters or updates
- Contacting us by email, phone, or in person
Information We Collect
We collect only the information necessary to conduct our business, fulfill your orders, and keep you informed about our products and services. This information may include:
- Name
- Address
- Phone number
- Email address
- Billing and payment details (such as card details where applicable)
- Shipping details, including gift recipient information (if provided)
This information is used primarily to process orders, deliver products, and provide customer support.
Providing personal information is entirely your choice. However, if you choose not to provide certain details, you may not be able to make purchases or access some features of our website.
If you create an account or save addresses, we may also store names, addresses, and phone numbers added to your address book for your convenience.
When you visit our website, our server may automatically record technical information such as your Internet Protocol (IP) address.
Like many websites, we use cookies to improve your browsing experience and personalize the services we provide.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your purchases and deliveries
- Provide customer support
- Improve our products, services, and website experience
- Inform you about offers, promotions, and updates (where permitted)
You will receive marketing communications from us only if you have requested information, made a purchase, or given consent and have not opted out.
You can opt out of marketing communications at any time. Opting out will stop promotional messages but will not affect essential service communications such as order confirmations and delivery updates.
Your personal data may also be anonymized and used for internal analysis to improve our systems and operations.
Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted third parties where necessary to operate our business and provide services, including:
- Payment gateway providers
- Delivery and logistics partners
- IT, website hosting, and system administration service providers
- Marketing and analytics partners
- Law enforcement or regulatory authorities where required by law
- Fraud prevention and credit reference agencies
We may also interact with social media platforms if you choose to engage with us through those services. Any information shared will depend on your privacy settings on those platforms.
Data Security
We are committed to protecting your personal information. Appropriate technical and organizational security measures are in place to prevent unauthorized access, loss, misuse, or disclosure of your data. Access to personal data is limited to authorized personnel who need it for business purposes and are bound by confidentiality obligations.
Please note that no method of data transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and any transmission of data is done at your own risk.
Contact Us
If you have any questions, concerns, complaints, or wish to exercise your rights regarding your personal data, please contact us at:
Email: infokhajoormart@gmail.com